ISPs and Internet Infrastructure

12 min readPublished Sep 2, 2025

Learn about Internet Service Providers, network hierarchies, and how internet infrastructure works.

What are ISPs?

Internet Service Providers (ISPs) connect homes, businesses, and data centers to the wider internet. They run the physical networks, assign IP addresses, and arrange the relationships that keep traffic flowing. If you’re new to addressing basics, start with our IP primer.

ISP core functions

  • • Internet access for end users and organizations
  • • IP address allocation and DHCP management
  • • Network build‑out and maintenance
  • • Traffic routing within and between networks
  • • Support, monitoring, and incident response

Types of ISPs

Different providers focus on different segments:

Consumer providers

  • • Residential broadband
  • • Mobile/cellular data
  • • Satellite access
  • • Community/municipal networks

Business & wholesale

  • • Enterprise access and MPLS
  • • Data center connectivity
  • • Cloud and managed services
  • • IP transit to other networks

ISP Hierarchy and Tiers

The internet’s routing system has a loose hierarchy:

Tier 1Global backbone

Own global backbone capacity; no upstreams; peer with other Tier 1s

Examples: NTT, Lumen, Telia, Deutsche Telekom
Tier 2Regional networks

Mix of settlement‑free peering and paid transit

Examples: Cogent, GTT, Hurricane Electric
Tier 3Access providers

Buy transit; connect last‑mile customers

Examples: Local cable, DSL, WISPs

IP Address Management

Where addresses come from and how they’re assigned. For address formats and versions, see IPv4 vs IPv6.

Allocation flow

1
RIRs (ARIN, RIPE, APNIC)

Allocate large blocks to ISPs when justified by need

2
ISP planning

Split blocks into regional pools and service‑specific subnets

3
Customer assignment

DHCP for residential; static /29 or larger for business

4
Operations

Reclaim, resize, and migrate pools as demand shifts

Common challenges

  • IPv4 scarcity: conservation, CGNAT, pushing IPv6
  • Geographic demand: balancing pools across cities and POPs
  • Scale: automation for millions of leases and devices

Network Infrastructure

The layers that move your packets from A to B:

Core

High‑capacity backbone between major cities and POPs

Technologies: Fiber/DWDM, Core routers, MPLS/segment routing

Distribution

Regional aggregation that feeds access networks

Technologies: Metro Ethernet, Aggregation routers, Ring/mesh topologies

Access

Last‑mile connectivity to homes and offices

Technologies: DOCSIS cable, xDSL, FTTH/GPON, Fixed wireless/5G

Facilities

Data centers and central offices that host network gear

Technologies: Server clusters, Power/cooling, Security & monitoring

Peering and Transit

How networks exchange traffic:

Peering

Settlement‑free exchange between networks of similar size

  • Lower latency, fewer middlemen
  • Cost control for both sides
  • Usually happens at IXPs

Transit

Paid upstream connectivity to reach the full internet

  • Smaller ISPs buy from larger ones
  • Used for reach and redundancy
  • Priced by capacity and commits

Global Internet Connectivity

Traffic crosses oceans and continents via a mix of systems:

Infrastructure

Submarine cables: undersea fiber systems with huge capacity
Terrestrial fiber: national and cross‑border long‑haul routes
Satellites: coverage for remote regions; higher latency but improving

CDNs and caching

  • Edge placement: content cached inside or near ISP networks
  • Direct peering: fewer hops to popular services
  • Performance: lower latency and less backbone congestion

ISP Business Models

ISPs mix and match revenue streams:

Residential broadband

Pricing, SLAs, and service bundles vary by segment and geography.

Enterprise services

Pricing, SLAs, and service bundles vary by segment and geography.

Wholesale/transit

Pricing, SLAs, and service bundles vary by segment and geography.

Mobile & wireless

Pricing, SLAs, and service bundles vary by segment and geography.

Future Challenges

Demand keeps climbing

  • 4K/8K video
  • Remote work
  • IoT growth

IPv6 transition

  • Dual‑stack ops
  • Training & tooling
  • Legacy gear

Security pressure

  • DDoS scale
  • Botnets
  • Critical infrastructure risk

Regulation & policy

  • Privacy laws
  • Net neutrality
  • Data localization

Key Takeaways

  • ISPs connect users to the internet and route traffic across networks.
  • Peering and transit relationships shape performance and cost.
  • IPv6 adoption and security resilience are long‑running priorities.